Eligibility review
Eligibility depends on timing, product category, condition, seller terms, and reason for return.
Returns
Understand BuyShay return eligibility, timelines, condition checks, non-returnable categories, seller review, and support steps.
Helpful links
Eligibility depends on timing, product category, condition, seller terms, and reason for return.
Products should include packaging, labels, accessories, manuals, and proof of purchase where required.
Return requests can be reviewed through account flows or BuyShay support when assistance is needed.
A product may be eligible for return when the request is submitted within the allowed window, the item meets condition requirements, and category rules allow return.
Items should be unused where required, safely packed, and returned with original packaging, accessories, manuals, tags, and proof of purchase. Missing parts can delay review.
Some products may be non-returnable because of hygiene, personalization, digital delivery, perishability, warranty coverage, or category restrictions.
BuyShay or the seller may inspect returned items before approval. A request submission does not guarantee acceptance or refund.